Brand & Standards
Brand Standards & SOPs
Every location runs your brand — not their interpretation of it. Standards set centrally, executed locally, audited objectively.
→ SOP deviations caught at source
Daily operations platform for multi-location restaurant brands, hotels, and retail chains
Know which locations and teams are doing great, which need help — your AI ops team handles the rest.
PeakScale Ops manages your entire daily operation — brand standards, SOPs, checklists, maintenance, staff training, inventory, and asset management — across every location, in one platform. Your AI ops team works alongside your managers: spotting what slipped, tracing root causes, routing corrective work to the right person, coaching staff on the floor in real time, and confirming improvement in the next cycle. Your people lead. Your AI team handles everything in between — so no gap goes unresolved and no manager has to chase.
See it work on your real data 15 minutes · your data · no setup
Meridian Group Harvest & Co. Summit Foods Dwell Hotels Crestline Brands Flagship Retail
2,400+locations · 14countries · 1,200,000operations checks run every month
Managing one location is hard.
Managing fifty is a different job entirely.
Most ops tools track tasks. Most training tools track completions. Neither shows whether performance is actually improving.
01
Compliance gaps surface two weeks after they happen — by then, the damage is already done.
02
Managers spend their day chasing people and reminding teams — not running the floor.
03
You can see the score. You can't see why it dropped or what to do about it.
04
Every location runs a slightly different version of your brand — and you won't know until a guest tells you.
PeakScale Ops was built for exactly this.
One platform. Your entire daily operation.
Not a checklist app. Not an audit tool. The full operational surface — everything that runs your locations.
The positioning
PeakScale Ops handles everything except the POS.
What's managed inside PeakScale Ops
Brand Standards Audits SOPs Checklists Maintenance Equipment Assets Staff Training Inventory Prep Guidance Planogram Compliance Recipes Tasks Store Broadcasts Documents
Every part of your operation, connected.
Six operational domains. Each one managed. Each one linked to the ones that feed it.
Compliance
Checklists & Inspections
Daily checklists, line checks, and audits run on schedule. Completion visible. Gaps flagged before the shift ends.
→ 100% completion visibility
Physical Assets
Maintenance & Assets
Issues logged, assigned, and tracked to closure. Equipment, furniture, fixtures all managed in one place.
→ Mean time to resolution down
People
Staff Training
Micro-learning that closes gaps where they happen — on the floor, in the shift. Not three weeks later in a classroom.
→ Time-to-competence cut in half
Supply
Inventory & Prep
Right stock levels, right prep quantities, no surprises. SOP execution linked to usage patterns, so waste is visible at source.
→ Waste & stockouts both down
Intelligence
AI Ops Team
Six AI specialists working every shift, across every location simultaneously. Acting on data, not collecting it.
→ Resolutions, not dashboards
Six specialists, always on shift.
They don't replace your managers. They give your managers the team they never had.
Root-Cause Agent
Finds why a score dropped — and fixes it
Traces root cause, assigns the exact corrective SOP task to the right person, and schedules follow-up verification.
Spot itFloor Coach
Coaches staff on the floor in real time
Delivers exact brand SOP steps with photos in seconds — when a team member needs guidance mid-service.
Handle itShift Planner
Optimizes every shift before it starts
Uses current gaps and team availability to brief the incoming manager on what needs attention first.
Handle itQuality Eye
Scores every photo instantly
Reviews plating, cleanliness, and display compliance in real time. Coaches privately. Escalates only when systemic.
Spot itBest-Store Agent
Copies wins from your best store to all others
Identifies what top performers do differently, packages it as micro-training, rolls it to locations that need it most.
Prove itPrep Planner
Stops waste and stockouts before service
Links SOP execution to usage patterns, updates prep guidance before the shift starts, flags deviations early.
Handle itLive in days. Not quarters.
No rip-and-replace. PeakScale Ops connects to your existing stack. Your team is running on it in the first week.
01
Connect your locations
Map your org structure, import your existing SOPs and brand standards. PeakScale Ops adapts to how you operate.
→ Fully configured within 2 weeks.
02
Your team and your AI team start their shift
Managers use PeakScale Ops on the floor. Six AI specialists start their shift simultaneously — across every location.
→ Zero floor staff training required.
03
Every gap gets an owner and a close date
Nothing sits without a next step. Every issue tracked, escalated if ignored, confirmed closed in the next audit.
→ Improvement confirmed by data.
What changes when your team has this kind of support
Aggregate impact across PeakScale Ops customers in the first 60 days.
+21%
Average audit score lift
Within 60 days
−61%
Manager time spent chasing
Agents handle routine follow-up
+$8.2k
Monthly profit lift per location
Tighter execution, lower waste
21d
Time to first measurable lift
Most chains within 3 weeks
For the first time, I can see what's actually happening in every location without waiting for someone to send me a report. The gaps surface themselves — and they come with a fix already assigned.
Director of Operations
80-location QSR chain
Our brand consistency scores went up 19 points in the first 60 days. Every location is finally running the same standard — not their own version of it.
Owner & Founder
22-location hotel group
My managers stopped chasing. They stopped reminding. They started leading. That's the actual difference — and it showed up in guest scores within the first month.
Regional General Manager
35-unit retail brand
Questions from ops heads just like yours
Answered directly, without a sales deck.
Does this replace my current checklist tool?
It replaces the ones that only collect data. PeakScale Ops acts on it — routing work, closing gaps, confirming improvement. If your tool just reports, this replaces it and does more.
How long does rollout actually take?
Most brands are live across all locations within 2 weeks. We import your existing SOPs and brand standards. Onboarding team included — no implementation fees.
Will my managers and staff actually use it?
PeakScale Ops is built for the floor, not for reports. Staff use it because it makes their shift easier — they get answers without finding a manager. Managers use it because they stop chasing.
Does it integrate with our POS, scheduling, and payroll tools?
Yes. PeakScale Ops connects to your existing stack — we don't replace your POS or scheduling system, we work alongside them. Agents use POS and staffing data to make better decisions.
What does the AI team actually do — is it just alerts?
No. The agents take action: they trace root causes, assign corrective work, coach staff, update prep guidance, identify best practices, and confirm that fixes held. They act, not just alert.
Is this only for restaurants, or does it work for hotels and retail too?
PeakScale Ops works across restaurant brands, hotel groups, and retail chains. Any multi-location brand with daily operations and staff teams is the right fit. The platform adapts to your model.
See it on your data
Fifteen minutes. Your locations. The full picture.
Bring three weeks of your real operations data. We'll show you the gaps your current tools are missing, the root causes behind them, and the corrective work PeakScale Ops would have already routed.
Book 15-min demoNo contract required. Onboarding team included. Most chains see their first measurable lift within 21 days.