Every brand has one location that runs right.
We exist to make it all of them.
PeakScale Ops is an operations intelligence platform - software that multi-location restaurant, retail and hotel brands run on every shift. Store teams use it on the floor. Area managers use it across their locations. Leadership uses it to see the whole operation as one health score per location.
The problem
The problem we work on is invisible and expensive. Locations slip in small ways every shift - the opening check nobody did, the chiller nobody logged, the audit finding nobody owned. Those slips surface as the costs you actually pay: lost sales, a weaker guest experience, waste, and a brand that drifts location by location.
The product
One platform for the four things an outlet runs on. Every module feeds the same intelligence, so nothing works in isolation.
Standards & Compliance
Checklists, SOPs, audits and food-safety checks - built once, run everywhere on schedule. Photo evidence verified against your reference standard on the spot.
Equipment & Maintenance
Every asset on its own record: service history, PPM schedules, warranties, contracts. Smart sensors around the clock. Every fault becomes a work order - assigned, tracked, closed.
People
Short on-the-floor lessons, recommended automatically when someone keeps missing a standard. Shift scheduling and team communication.
Inventory & Supply
Recipes and prep methods on the floor, with photo and video. Inventory and waste control: what you used, checked against what you sold.
Plus: ask your operation anything from ChatGPT, Claude or Slack, and act on the answer. Read-only connectors to the POS you already run.
How the platform works
A check passes on evidence: a photo matched against your standard, a sensor reading, a schedule met. Not a tick in a box.
A failed check becomes a tracked issue. It is assigned, escalated if ignored, and confirmed closed in the next audit.
Checklists, audits, maintenance, training and issues roll into one health score. Every score opens to the checks behind it.
PeakScale Intelligence checks photos, reads sensors and chases every open fix until it is closed - an assistant to your operations head and area managers. Reports, data and charts are ready for every location; nothing to build in Excel.
On the floor, on a phone. For managers, inside ChatGPT, Claude or Slack - ask in plain language, act on the answer.
We import your SOPs and brand standards and map your locations. Staff use it on day one. Onboarding team included.
PeakScale Ops is not a POS and never replaces one. It pulls sales, read-only. Inventory comes from the PeakScale Ops Inventory module, or from the inventory system you already run, connected by API.
2,000+ locations · 4 countries
What we believe
The standard is only real if it is verified.
A checklist ticked is not a check done. Photo evidence, sensor readings and audit results are the record - not someone’s word for it.
Nothing in an operation happens alone.
A failed temperature check, a repeat breakdown and a training gap are one story. Checklists, equipment, people and inventory must share one intelligence, or the pattern is missed.
Seen is not closed.
A dashboard that shows a gap and stops there is a report. Every gap needs an owner, a fix and a close date - routed the moment it appears, confirmed in the next audit.
Good operations should not depend on size.
An operator with two outlets should run to the same standard as one with two hundred. PeakScale Ops is paid software for multi-location brands. For small businesses, we publish free resources instead - no signup, no sales call.
The company
See it on a business like yours.
Twenty minutes on a video call. See what goes wrong on a shift, and how PeakScale Ops sends the fix to the right person.